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“As we've scaled our AI product, understanding where and why it underperforms has become a major operational priority. The evals tools we've looked at, including Braintrust, haven't given us what we need. They feel built for single-turn benchmarking, not for teams like ours that need to evaluate complex, multi-turn conversational workflows across the full development lifecycle, from pre-production testing through post-deployment monitoring. That gap is a real blocker for us.”
Riley Jameson Riley Jameson, Product Lead at Zuma
“Very good.”
Zaki GW Zaki GW, CEO & Co-founder of Revion
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p.s. try clicking a pistachio :)
The Evil Pistachio That Ate Your Agent's Tools
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